Privacy Policy

Privacy Policy

Creek to Coast Real Estate
 Effective Date: 11 July 2025

Creek to Coast Real Estate ("we", "us", or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.

1. What Information We Collect

We may collect and hold personal information including (but not limited to):

  • Name, email address, phone number, and postal address

  • Property ownership details

  • Employment or income information (e.g. for rental applications)

  • Financial or legal information related to sales or tenancy agreements

  • Other personal information relevant to providing our services

2. How We Collect Your Information

We collect information when you:

  • Contact us in person, via email, phone or online forms

  • Use our website or social media platforms

  • Attend open homes or inspections

  • Subscribe to our newsletters or communications

  • Engage with us for real estate services

We may also collect information from third parties such as:

  • Property databases (e.g. CoreLogic)

  • Referees or employers (for rental applications)

  • Legal representatives, financial advisors, or mortgage brokers

3. Why We Collect Personal Information

We collect your information to:

  • Deliver real estate services (selling, buying, renting, appraising)

  • Communicate with you and respond to your enquiries

  • Promote properties and manage marketing campaigns

  • Facilitate rental or sales agreements

  • Comply with legal and regulatory requirements

4. Disclosure of Personal Information

We may disclose your information to:

  • Advertising platforms (e.g. realestate.com.au, domain.com.au)

  • Professional advisors (e.g. solicitors, conveyancers)

  • Tradespeople and contractors

  • Third-party service providers for IT, marketing or data storage

  • Government or regulatory bodies if legally required

We will never sell or rent your information.

5. Security of Your Information

We use physical, electronic, and procedural safeguards to protect your data. This includes secure servers, access restrictions, and regular system audits to prevent unauthorised access or misuse.

6. Access and Correction

You can:

  • Request access to personal information we hold about you

  • Request corrections to inaccurate or out-of-date information

To do so, please contact us using the details below.

7. Direct Marketing

We may use your contact details to send you real estate updates, promotions, and news. You may opt out of any marketing communication by clicking "unsubscribe" or contacting us directly.

8. Cookies & Website Usage

Our website (https://creektocoast.realestate) may use cookies to enhance your browsing experience and collect anonymous usage statistics. You can manage cookie settings in your browser preferences.

9. Overseas Disclosure

We do not routinely disclose personal information to overseas recipients. If we do, we will ensure appropriate safeguards are in place consistent with Australian privacy law.

10. Complaints

If you believe we have breached your privacy, please contact us. We will respond promptly and aim to resolve any concerns. If unresolved, you can lodge a complaint with the:

Office of the Australian Information Commissioner (OAIC)
 ? www.oaic.gov.au

11. Contact Us

Creek to Coast Real Estate
Shop 1/ 6 Gympie Rd, Tin Can Bay QLD 4580
167–169 Adelaide St, Maryborough QLD 4650
https://creektocoast.realestate